Privacy Policy

Last updated: [12/05/2025]

This privacy policy explains how Helmrich Interior Design Unipessoal LDA, a company registered in Portugal, processes your personal data when you visit our website or contact us.

Company Details:
Helmrich Interior Design Unipessoal LDA
Rua do Fontanário 1, 2640-401 Achada, Portugal
Email: richard@helmrichs.de
Managing Director: Richard Helmrich

1. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To respond to enquiries submitted through our contact form

  • To prepare quotes and carry out pre-contractual or contractual services

  • For basic internal analytics to improve the site experience

  • For direct communication (e.g. replying to messages)

We do not use your data for automated decision-making or profiling.

2. What Data We Collect

When you submit information via the contact form or otherwise get in touch, we may collect:

  • Name

  • Email address

  • Phone number

  • Project information or enquiry message

  • Any other details you voluntarily provide

Additionally, technical data such as IP address, browser type, and device information may be automatically collected for analytics and performance monitoring.

Analytics and Performance Tools

We use the following tools to understand how users interact with our website:

  • Google Analytics – helps us understand user behaviour (e.g. page views, time on site, referrals)

  • Google Search Console – helps monitor visibility in Google search results and identify performance or indexing issues

These tools may collect anonymised data, including:

  • Pages visited

  • Referring website

  • Browser and device type

  • Truncated IP address

  • Time and date of visit

This data is processed under Article 6(1)(f) of the GDPR based on our legitimate interest in improving our website and services. No personal identification is made from this data.

Google may process data outside the EU using standard contractual clauses. For more information, refer to Google’s Privacy Policy.


To opt out of Google Analytics tracking, you can use this tool:


https://tools.google.com/dlpage/gaoptout

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Article 6(1)(b): Performance of a contract or pre-contractual steps

  • Article 6(1)(f): Legitimate interest (responding to enquiries, improving the site)

  • Article 6(1)(a): Consent, where applicable (e.g. voluntary contact)

4. Data Sharing

We do not sell, rent, or share your data with third parties.
Your data is only accessible to those within the company who need it to carry out their duties.

We use Squarespace to host our website. Squarespace may collect basic visitor data in accordance with its own privacy policy.

5. Social Media

Our website contains links to our Instagram, Facebook, and WhatsApp Business accounts. Clicking these may share some technical data with those platforms (e.g. IP address, browser info). These platforms operate under their own privacy policies and are not controlled by us.

6. Data Retention

We retain your data only as long as necessary:

  • Enquiry/project details: Up to 2 years after last contact

  • Contractual data: Up to 10 years, as required by Portuguese tax and legal obligations

We review data regularly and securely delete anything no longer required.

7. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Portuguese supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
https://www.cnpd.pt

To exercise your rights, email us at richard@helmrichs.de

8. Data Security

We use secure technologies (including SSL/TLS encryption) to protect your data. Our website is hosted on Squarespace, which provides secure infrastructure and GDPR compliance.

9. Updates to This Policy

This policy may be updated occasionally. The latest version will always be posted on this page with the updated date.